A considered experience
Returns, with care.
We want every piece you choose to feel entirely right. Should you need to arrange a return or ask about a refund, our team is here to guide you with clarity and care.
Our promise
A seamless next step
Submit the appropriate request below and our customer care team will review the details. Include the email used at checkout and your order number so we can locate your purchase. We will respond with next steps and any applicable return instructions.
Thoughtfully handled
Here to make it easy
Please include relevant details in your message. Eligibility, timeframes, and refund processing depend on the store’s published returns policy and the circumstances of each order. Our team will confirm the options available to you before you send anything back.
Please do not mail an item until our team has provided return instructions.
Returns
Request a return
Refunds
Ask about a refund
Personal assistance
A personal touch, whenever you need it.
Prefer personal assistance? Our concierge team would be delighted to help with your return or refund questions.