Warranty, with clarity
Receive clear guidance on applicable warranty terms, coverage and the information required for a service request.
THE LUXURY STORE · PRIVATE CLIENT CARE
A legacy of care, beyond the purchase
Exceptional pieces deserve exceptional attention. Discover considered guidance and personal assistance, devoted to preserving the pleasure of ownership.
A PERSONAL STANDARD OF SERVICE
Considered care at every stage
From the first enquiry to ongoing care, our client service team provides attentive, discreet guidance. Share your order confirmation and details of your request so we may direct you with precision.
The art of lasting care
Discover considered recommendations to help preserve the character, finish and enduring quality of your piece.
Personal aftercare
Our client care specialists will guide you through available assistance and the appropriate next steps for your enquiry.
A dedicated team, at your service
For considered, personal assistance, write to our client care team with your order details and enquiry.
Request assistance
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Contact customer care
Share your question, concern, or complaint and our team will get back to you.